We currently do not offer exchanges through the post.
However you are welcome to exchange in store if the style is available.
Please follow the returns process and initiate a new separate order online. For items purchased on promotion and in need of a different size, please contact customer care for assistance to place a new order at the same purchase price on (1800) 953-074 or email nbweb.cservice@newbalance.com.
* Items marked as final sale cannot be returned unless deemed faulty.
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