Returning an item is easy! If you’re not completely satisfied with your purchase, you can return it within 60 days of receiving your order.
Here’s how:
- Start your return online
- Visit our Returns Portal and follow the steps to register your return.
- Pack your item
- Make sure the item is unworn, unwashed, and in original condition
- Include the original packaging and tags
- Send it back
- Print your return label and attach it to the parcel
- Drop it off at your nearest Australia Post location
Once we receive your return, we’ll process your refund within 5 – 10 business days. You’ll get a confirmation email once it’s done.
Need help? Our Customer Care team is here to assist.