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Company Overview

Our goal is to help you achieve yours. At New Balance, our job is to aid athletes in their pursuit of excellence, whether that means helping professional athletes set records and win medals, or propelling everyday athletes to achieve a new PR, run their first 5K or just to live a more healthy and active lifestyle. Our products are the perfect blend of function and fashion, giving you the performance technology you need and the style you want. Our associates around the world bring these goals to life with their high-level skills and creativity. While we offer the best product on the market, we’re also equally committed to giving back. So while we look to succeed, we believe in ensuring others have the same opportunity.

  • New Balance foundation
  • Responsible Leadership
  • Philanthropy & Community
  • Social Responsiblity
  • Environmental Initatives

Contact us

Our customer care team are temporarily working offsite and therefore you might experience a slower than usual response time.
Your enquiry is important to us and we will respond as soon as we can. Thank you for your patience.

Phone hours

Monday to Friday 9am to 5pm AEDT

1800 953 074

Email us

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