New Balance Australia Help Center home page
  • Men
  • Women
  • Kids
  • Best Sellers
  1. New Balance Australia
  2. Size & Activity Guide
  3. For Shoes

For Shoes

  • How do I select the right fit for my shoes?
  • How long should my shoes last?
  • What activities are best suited for my shoes?
  • How do I convert women's shoe sizes?
  • How do I convert men's shoe sizes?
  • How do I convert kids' shoe sizes?
  • How do I choose the right shoe width?
  • What shoe widths does New Balance offer?
  • How do I convert my shoe size to a kid's size?
  • How do I convert my women’s shoe size to a men’s size?
  • Why is it important to have my feet measured?
  • What is a shoe last and how does it affect fit?
  • What should I do if the sole of my shoe starts to separate or wear down?
  • Why are there holes forming in the mesh or the inner lining of my shoes?

Contact us

Your enquiry is important to us and we will respond as soon as we can. Thank you for your patience.

Call

1800 953 074

Monday to Friday: 9am to 5pm AEDT

Sat, Sun and Public Holidays: Closed.

Email

nbweb.cservice@newbalance.com

Monday - Friday (Except Public Holidays)

We will respond to your email within 24 hours.

简体中文 中文 (香港) 中文 (澳門) 中文 (新加坡)