Return instructions

At New Balance, we want you to be happy with your purchase. If you are not satisfied with your purchase for any reason, we offer 60 day free returns on most full price and reduced merchandise.

• Item(s) must be unworn, in new condition with original box or packaging and tags. Items marked as final sale cannot be returned unless deemed faulty.
• Visit the Australia Post website via this link, fill in the blanks and print your return label to secure on your return parcel.
• Drop off parcel at your local post office within 60 days of receiving your order. Return postage is free if within an Australian location.

Please note: The return address is not a retail location, all returns must be posted and cannot be visited in person.