Return Instructions

New Balance is so committed to your 100% satisfaction, we guarantee it! If you are not satisfied with your purchase, simply return it within 30 days of receiving your order for a hassle-free refund.

• Item(s) must be unworn, in new condition with original box or packaging and tags.
• Fill in the returns form that is located in your parcel. Once filled in, place in your return parcel.
• Visit the Australia Post website via this Link, fill in the blanks and print your return label to secure on your return parcel.
• Drop off parcel at your local post office within 30 days of receiving your order. Return postage is free if within an Australian location.

Important: The return address is not a retail location, all returns must be posted and cannot be visited in person